The Haus of Aesthetiks Medspa & Wellness ("The Haus," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit www.hausofaesthetiks.com, contact us, request services, or communicate with us, including by text message.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact information: Name, email address, phone number, and information submitted through our forms.
Appointment and service information: Requested services, scheduling details, and communications about appointments.
Communications and preferences: Inquiries, messages, feedback, and your choices regarding email or SMS communications.
Website usage information: Device and browser information, IP address, and website interaction data where collected through cookies or similar technologies.
Payment-related information: Transaction and billing details necessary to administer purchases, typically processed through payment service providers.

Information collected in connection with clinical care may be subject to additional healthcare privacy notices and protections, where applicable. This website policy does not replace any required Notice of Privacy Practices.

2. How We Use Information

We use information to respond to inquiries, provide and coordinate requested services, manage appointments, communicate service and account updates, process transactions, maintain website security, comply with applicable law, and improve our operations.

Where you have provided appropriate consent, we may also send marketing messages about promotions, services, and events.

3. SMS Messaging and Consent

If you separately opt in to receive transactional SMS messages, we may text you about appointments, requested services, and related account updates.

If you separately opt in to receive marketing SMS messages, we may send promotions, discounts, service announcements, and event information.

SMS consent is optional and is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out of SMS messages or HELP for assistance.

Opting out of marketing messages does not necessarily stop essential service communications where otherwise legally permitted. We honor applicable consent and opt-out requirements.

Mobile Information Sharing: We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers solely to deliver communications and operate our services on our behalf, subject to appropriate confidentiality and data protection obligations.

4. How We Share Information

We may disclose information to service providers supporting website hosting, customer communications, appointment management, payment processing, and other business operations, only as appropriate for the services they provide.

We may also disclose information when required by law, to protect rights and safety, or in connection with a lawful business transaction.

We do not authorize service providers to use SMS opt-in information for their independent marketing.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies for functionality, security, and performance measurement.

Browser settings may allow you to limit cookies.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, legal obligations, and dispute resolution.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no method of electronic transmission or storage is completely secure.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and recordkeeping obligations.

You may unsubscribe from promotional emails using the unsubscribe instructions provided, and you may opt out of SMS messages by replying STOP.

8. Third-Party Websites and Services

Our website may link to third-party booking platforms, payment providers, and other services. Their privacy practices may differ from ours.

Please review their policies when providing information directly to them.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website without any consent required by applicable law.

If you believe a child has submitted information improperly, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy here and update the effective date.

11. Contact Us

For privacy questions, requests, or SMS assistance, contact:

The Haus of Aesthetiks Medspa & Wellness

Email: info@hausofaesthetiks.com

Phone: (817) 918-4318

Contact Page: www.hausofaesthetiks.com/contact